Enhance Your Team
Efficiency And Productivity

Take a step further in amplifying your workforce productivity by outsourcing business functions to BGC.

Inefficient Business Operations
Can Hamper Your Business Growth

Bottlenecks are inevitable and departmental performance issues occur all the time across different businesses.

Complex Team Structures Can Impact Your Team Output

Training An Expert Team Comes With Costs

Upgrade Your Workforce To Be Goal-Driven, Productive, And Effective

Tell Us Your Operational Needs

Proudly Serving 20+ Partners With Premium Business Process Outsourcing Solutions

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Improve Key Areas Of Your Business With
Business Process Outsourcing Services

Your business outcomes rely on developing key areas of your internal team. Work with BGC to find out which areas your business needs to focus on.

Information Technology

Enhance your IT infrastructure and streamline operations to optimise system performance and drive innovation.

HR & Compliance Law

Ensure regulatory compliance and get expert support in managing legal requirements and HR processes.

Marketing & Sales

Optimise your marketing and sales efforts to increase customer engagement and drive revenue growth.

Here’s Why Our Clients Love Us!

“BGC has helped to provide a smooth workflow and ease the experience of sourcing for manpower to suit my organization’s needs. Afiq has been responsive and quick to compile and provide candidates as soon as we reach out to them, which made the recruitment process much easier.”

Senior Staff Officer

Community Management (Workplace), Government Ministry

“I appreciate the timely and accurate salary payments. While from the employee perspective, salary payment is a single crediting event, I believe BGC invested considerable hours and hard work to make that consistently happen. These are basic hygiene but not forgotten by us!”

Senior Manager

Database Team, Healthcare Board

“The whole journey, starting from our initial meetings to the engagement of our staff through the collaborated townhalls, transfer of volume of staff etc. has reflected the utmost professionalism of the BGC team. BGC has greatly assisted us in various HR function roles and enabled us to focus on managing operations!”

Deputy Director

Manpower Department, Healthcare Ministry

“BGC has been one of our recommended recruitment agencies to reach out to when we are in urgent needs to fill roles especially one with a niche skillset. The team has always quick in their replies and providing us with quality profiles which helps most of my divisions fill out their roles within 1 to 2 months.”

Senior Executive

Human Resource, Government Agency

“BGC has been prompt and open to discussions whenever we encountered any contract employee’s issues. I also appreciate BGC’s effort in rolling out e-portal for remuneration administration and customizing certain functions for our needs, which really helped to streamline processes. “

Manager

Human Resource Division, Government Statutory Board

“The whole journey, starting from our initial meetings to the engagement of our staff through the collaborated townhalls, transfer of volume of staff etc, has reflected the utmost professionalism of the BGC team.”

HR Executive

HR Department, Telecommunications Industry

Frequently Asked Questions About
BPO Solutions

BGC’s comprehensive BPO service offerings can be customised for your company’s specific needs and business goals. Just reach out to us through the form below to learn more about how we can help.

BPO services can benefit any industry by offering enhanced efficiency, cost savings, and expert management of specialised tasks. Companies typically use BPO services to improve internal functions like marketing, sales, IT, and more.

Tasks that can be outsourced to a BPO provider include customer support, IT services, payroll processing, human resources management, accounting, marketing, data entry, and compliance management. BPO providers handle routine and specialised tasks to improve efficiency and reduce operational costs.

BPO solution providers ensure compliance by staying updated on relevant laws, implementing rigorous internal policies, conducting regular audits, and maintaining certifications. They also train staff on compliance protocols and use advanced technology to monitor and enforce adherence to regulations and industry standards.

The costs of outsourcing to a BPO provider vary based on the scope of services, complexity of tasks, and the client’s specific business requirements. Overall, outsourcing can lead to cost savings by improving efficiency and reducing overhead.

BGC’s services offers enhanced operational efficiency, expert compliance management, and reduced administrative burdens. Fill in the form below to get in touch with one of our experts, who can assist you with your specific business requirements.