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Frequently Asked Questions

Find answers to common question about recruitment, job applications, HR outsourcing and payroll services.

For Employers

For Candidates

What HR solutions can BGC provide?

We provide a talent search and recruitment in these areas: IT, Cloud Computing, Cybersecurity, AI, Corporate Services and more. Our HR solutions include:

    • Recruitment & Staffing – Permanent, contract, and temporary placements.
    • Payroll Outsourcing – End-to-end payroll management.
    • HR Consulting – Workforce planning, compliance, and process optimization.

Let us know how we can help you!

Who should I contact to verify the employment history of a previous BGC employee?

​Our Candidate HRs (CHRs) keep records on past contract employees who have worked at BGC Group.

Please submit a request for employment verification including in your message: the employee’s full name, NRIC, title, and service duration.

We will get in touch with you regarding your request shortly.

Can I get a quote for my service request?

Of course!

We seek to understand your requirements before recommending our best HR solutions. There is no one-size-fits all approach to this because we care to get a full picture of your requirements.

Simply provide us with your job order or service request details and a sales representative will get in touch with you shortly.

How soon can I get suitable candidate profiles for my job vacancy?

Once we have a keener understanding of your candidate requirements and received a sign-off on our mutual service agreement, the team seeks to have qualified profiles sent to you as soon as 3 days.

Clients looking to fill senior/niche positions typically start receiving suitable profiles from our account managers in a week or so.

On a case review basis, our specialists may offer you test profiles before requiring the service agreement, just to be clear on our understanding of any niche requirements.

Have a chat with us and find out how our services can work for you!

What if I am not satisfied with the candidate recommended by BGC?

The team earns its keep through making successful hires for our clients. If you’ve made a deposit for the candidate search to commence, we will refund you in full if we are unable to make any successful placements by the agreed timeline.

Our account managers and recruitment specialists are here to help you succeed.

If we have failed to make satisfactory recommendations early in your shortlisting process, help us learn what could be done better!

BGC has an always-learning culture. Your account managers are here to improve your hiring experience and share better recommendations.

Should you wish to share your feedback in areas we​ might have fallen short in, please get in touch.

Will there be a guarantee period for candidates successfully hired with BGC's help?

We have a performance guarantee clause in our service agreement to ensure that BGC works in the best interests of both candidates and clients.

Should our candidates resign prematurely or fail to meet reasonable job expectations during the guarantee period, we will provide the client with a free replacement hire.

However, there are fair exceptions to our replacement/refunds policy. Our policy does not cover cases in which candidate termination or redundancy are due to reasons unrelated to candidate performance/misconduct.

​For any clarifications on the guarantee, we recommend you get in touch with your account manager soonest.

I just completed a contract with BGC, is BGC able to assist with job matching for other roles?

We are more than happy to! We recommend that you get in touch with your Candidate HR (CHR) prior to your contract end date to let inform us of your interest in a contract renewal with our client employer or start afresh with one of BGC’s many other job opportunities.

I wish to refer a friend for a suitable role, how can I take part in BGC's referral programme?

There are two ways you can go about this: 1) If you know of an opening with our client employer and wish to recommend your friend for the role, simply let your recruitment specialist know. Make sure to share with us your friend’s contact details as well as great reasons why you think he/she would make a great fit! We’ll follow up with the rest + referral reward (when your friend is successfully hired!) 2) Refer friends (with their knowledge) who are open to job opportunities directly to us via our Refer-A-Friend campaign!

What is a resume drop at BGC Group?

A resume drop is a convenient way for job seekers to share their CV with us without applying for a specific role. When you upload your resume, our recruitment specialists will review your profile and contact you if a suitable job opportunity arises. This feature helps you stay connected with potential openings even if you don’t see a role that fits right now. You can submit your CV here.

Does BGC Group charge job seekers any fees?

Absolutely nothing!

There are zero “hidden costs” for candidates when it comes to using the help and services of specialist recruiters at BGC Group. In fact, our recruiters have your best interests since we have ceased operating on a commission-based scheme since 2017.

You can browse available roles, apply directly, and even drop your resume without worrying about hidden costs. We believe in creating equal opportunities for all job seekers.

What is the minimum age to apply for jobs at BGC Group?

The minimum age requirement depends on the role and local labor laws. Most positions require candidates to be at least 18 years old. Certain roles, especially in specialized industries, may have additional requirements. We recommend checking the job description for specific criteria. To browse roles, check out our job portal.

How do I participate in BGC Group’s referral program?

Our referral program rewards you for recommending friends for suitable roles. If your referral gets hired, you may receive bonuses or other incentives. Check out our Find a Job page to learn more!

How can I request permanent removal of my personal data at BGC Group?

If you wish to withdraw consent to our use of your Personal Data in our records, please contact our DPO team via hello@bgc-group.com including the following information:

1) Your full name

2) Email addresses associated with BGC correspondences or accounts

3) Name of the recruitment specialist(s) you have liaised with

​We respect the protection and privacy of your personal data, and strictly adhere to Singapore’s PDPA standards outlined in our privacy policy.

I am a foreigner looking to relocate to Singapore, can BGC help find me employment?

Unfortunately, we do not specialize in helping non-current work pass holders find employment in Singapore.

BGC Group is a local recruitment agency that specializes in permanent and temporary placements for roles that require locals -Singaporeans and permanent residents.

We may only be able to provide HR support at the request of your direct employer in Singapore.

Let us know how we can help

We're Here to Support You

Contact Us

Speak with our team for enquiries or more information
Call us at +65 6535 9696
Call us at +65 6535 9696

Get Support

Reach out to us via email and we will be in touch.

Email us info@bgc.com

Email us info@bgc.com

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